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DELIVERIES

The delivery cost is £4.99 and you get free delivery for any order over £40.


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UPS will take charge of your delivery. In the shipping confirmation email you will find the link in order to follow the tracking of your package.

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Delivery time is expected within 3 to 5 working days. You can monitor any time your order through the tracking you received per email.

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Make sure you place your order from the Tezenis website of the same country you would like to ship to. Also remember that the billing address and shipping have to correspond to the same country .

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If you do not receive your order within expected time, check the state of the delivery on the order status.

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We ship to the United Kingdom, except to Channel Islands and Gibraltar.

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No, make sure that someone is present at the chosen delivery address.

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No, at the moment we cannot offer this kind of service, but we can send the order to a different address from the billing address: for example, to your work address.

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You haven't found the right answer to your question, please contact our customer service: email or toll-free number 0800002427